Unify, an ATOS company, provides integrated communications and collaboration solutions worldwide. Using cloud-enabled technologies, our solutions unify multiple voice, video and data networks, connected devices and applications into one easy-to-use platform that allows teams to collaborate effectively and efficiently – anytime, anywhere. The result is a transformation of how the enterprise communicates and collaborates – this transformation amplifies collective effort, energizes the business, improves employee satisfaction and enhances business performance.
Unify offers the only carrier-grade VoIP session controller for both Call Handling and Emergency Services Routing processes aligned with Next Generation Emergency Calling standards (NG112 / NG911). This platform provides for multimedia control room solutions using the OpenScape Voice platform and combines with Contact Center solutions to bring advanced skills-based routing and workflow management to the centre. With an embedded Emergency Services Routing Proxy (ESRP), OpenScape Voice provides Emergency Services IP Network (ESInet) domains an unrivaled carrier-grade session controller when combined with ECRF/LVF functionality. Unify is able to power the NG112/NG911 ecosystem in a seamless, enterprise class model.
Unify is at the forefront in supporting and driving the global migration of Next Generation (NG) emergency communications in our rapidly evolving digital world. Our solutions immediately connect citizens, dispatchers and emergency response centers in any mode, whether it be voice communications, data, or mapping imagery. Unify offers a sophisticated answering and command control system as well as a planning, monitoring and information system that guarantees fast and effective operation for life-saving, time-critical situations. Unify’s emergency management communications solutions are deployed globally on all continents. In addition to supporting the efforts of EENA, Unify also provides leadership on technical committees developing standards for the next generation of emergency services (NG911 and NG112).