CENTRO ESPAÑOL DE SERVICIOS TELEMATICOS S.A (CESTEL) is a full service provider of ICCS - Integrated Communication Control System, Recording Systems, and interactive voice response (IVR) systems, for 112 Centers.
CESTEL’s vision is to be a leader in mission critical customers, through the development of powerful interactive communication solutions to help institutions increase service and reduce operating costs. CESTEL has accomplished this through a talented and experienced staff, focused on exceeding customers’ expectations for delivery, quality and professionalism. Furthermore, every application is developed using the latest proven technology or one that is developed within CESTEL’s own hardware and software Research & Development labs. CESTEL belongs to the PROGESCAR GROUP as well as NATURAL VOX (www.naturalvox.com), SYSCOM (www.syscom.es) and DTEC (www.dtec-bio.com), experts from these companies will join Cestel’s tasks on this project. Website: www.cestel.es.