In 2003, GEDICOM invented an alerting system, the first technology that combined an automated calling machine, a database management system and a geographic information system. Today, the system offers a multi-channel platform that can broadcast messages in all following medias : vocal messages, texts (localized or not), social networks, notifications on apps, fax, e-mails, sirens, light panels, etc. Since 2015, the solution has enabled more than 8 million calls and dealt with more than 13 million people. This innovative technology serves as a tool for mass communication to public warning and tackles strategic challenges such as the responsibility in case of major risks. It can also help mobilize the crisis unit and the field teams, as well as give the opportunity to monitor the situation in real-time, using a state-of-the-art platform.
GEDICOM focuses on the privacy and security of its clients' data. The solutions provided by the group are all hosted in a secure environment, linked in each country by 2 redundant and autonomous datacenters. Phone lines owned by GEDICOM are dedicated solely to the alerting systems. Its capacities are in constant evolution according to the number of customers.
Founded by French entrepreneurs and composed of 100% of French shareholding, GEDICOM prides itself in the quality of its team : 33 collaborators, amongst which11 engineers develop and enrich the multiple services provided to a broad scope of clients. Private companies in charge of diverse fields such as nuclear plants or chemical products, but also public entities such as ministries, prefectures or cities... More than 350 clients have trusted GEDICOM to ensure a reliable and secure way to warn the population and mobilize the crisis unit in cases of emergency.
In the last 4 years, the group has known a significant growth (over 132%), backed by its strong development worldwide. Since 2017, GEDICOM is the provider of the national alerting system for the Belgian government : BE-Alert.
Today, GEDICOM is recognized as one of the leaders in crisis management and alerting systems and strives to achieve a worldwide development by providing the most up-to-date and innovative solutions.