VÍTKOVICE IT SOLUTIONS has over 20 years of experience and knowledge in building complex systems with several integrated solutions for managing crisis situations. Our software solution is deployed into all 112 PSAPs in the Czech Republic. We also provide solutions for effective cooperation and coordination of emergency services. It uses modern technologies and it can also smoothly manage peak traffic during disasters. We are participating in Europe-wide projects for research and development, our company is a leader in implementation of eCall. Our goal is to help PSAP operators with their mission to help citizens in emergency situations.